It has come to our attention that DC Water has changed their procedures for requesting certain documents.
DC Water will no longer accept ownership change, final bill, balance due, or payoff requests via email. All title company representatives must register to use and submit requests through the portal at https://3pp.DCWater.com.
Registration is open between August 31, 2017 and by September 15, 2017. Requests received via email after September 15, 2017 will not be processed.