5 Surefire Ways to Empower, Engage and Retain Great Employees

Photo by Brooke Cagle on Unsplash   By Grace Collins Every manager wants to have a highly productive team, but to get there, employees have to be empowered and engaged. In fact, a Gallup study found that teams with high levels of engagement are 21 percent more profitable, as they come in to work with passion and a

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The Anatomy of a Title Claim

By Monica K. Gilroy Uh-oh. Your title underwriter just emailed to say that a title claim has been filed against your company. You feel ill. But wait, “is there a DOCTOR in the house?” Yes! There is a Juris Doctorate in the house to share her decades of experience handling title claims with you.    

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FTC Reports Millennials More Likely to Fall Prey to Fraud

Lots of people fall for scams. However, the Federal Trade Commission (FTC) says millennials are more susceptible. According to the FTC’s new Data Spotlight, millennials are 25 percent more likely to report losing money to fraud than other adults (age 40 and over). Millennials are 77 percent more likely than other age groups to say

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Your Office Is a Good Fit for Millennials

Show. Don’t tell. Your words have more value when you use them to show people—especially job seekers—everything your company is about. Job posting phrases like “competitive benefits” “paid vacation” and the ever-generic “growth opportunity available” don’t move the needle these days for any employer, much less a company in an industry that outsiders know little

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Redefine Your Customer Experience

By Kosta Ligris We are living in an exciting time of rapid innovation and disruption occurring in financial services, real estate and lending. And although we are constantly reading about buzzwords and terms like “Artificial Intelligence,” “Machine Learning” and “Blockchain”—one thing that has remained constant is customer service and creating a better experience for our

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Marketing to Your Commercial Customers

By Amanda Calloway During the summer between my two years of law school, I worked for one of the real estate partners at a large law firm in Atlanta. Most of my time involved listening in on conference calls, sitting in on client meetings, lunches and happy hours. While I learned precious little about title

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Maintain Culture as Your Company Changes

Congratulations! You’ve done the hard part; you swiped left and right so many times that you now have tendonitis of the wrist, but it was all worth it for the newest professional you have attracted to your team. But, wait? Was that really the hard part? Are you prepared to get through the 90 days of dating

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The Business Value of ‘Thank You’

By Cindy McGovern Remember the last time a client, a boss or a co-worker gave you a handwritten thank-you note to let you know you’re doing a good job? Maybe someone at work has surprised you with flowers, an unexpected gift or a bonus. Has a vendor ever slipped you a gift card worth the

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RESPA 411:  Be Confident that You’re Complying with RESPA

By Holly Bunting and Ken Trepeta Do you know the Dos and Don’ts to promote your business compliantly under the Real Estate Settlement Procedures Act (RESPA)?  Are you operating (or have you considered operating) advertising agreements or joint ventures with real estate brokers and mortgage lenders?  What kinds of arrangements are catching the attention of

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