Marketing to Your Commercial Customers

By Amanda Calloway During the summer between my two years of law school, I worked for one of the real estate partners at a large law firm in Atlanta. Most of my time involved listening in on conference calls, sitting in on client meetings, lunches and happy hours. While I learned precious little about title

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Maintain Culture as Your Company Changes

Congratulations! You’ve done the hard part; you swiped left and right so many times that you now have tendonitis of the wrist, but it was all worth it for the newest professional you have attracted to your team. But, wait? Was that really the hard part? Are you prepared to get through the 90 days of dating

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The Business Value of ‘Thank You’

By Cindy McGovern Remember the last time a client, a boss or a co-worker gave you a handwritten thank-you note to let you know you’re doing a good job? Maybe someone at work has surprised you with flowers, an unexpected gift or a bonus. Has a vendor ever slipped you a gift card worth the

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RESPA 411:  Be Confident that You’re Complying with RESPA

By Holly Bunting and Ken Trepeta Do you know the Dos and Don’ts to promote your business compliantly under the Real Estate Settlement Procedures Act (RESPA)?  Are you operating (or have you considered operating) advertising agreements or joint ventures with real estate brokers and mortgage lenders?  What kinds of arrangements are catching the attention of

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Build a Culture That Embraces Technology

Technology is rapidly evolving. Is your team ready to change with it? Here are a few tips to help you build a culture that embraces technology: Understand Habits Have you ever moved into a new home and found yourself driving back to your old address instead of your new one? Or arrived home and realized

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Commercial Business: Getting Your Feet Wet Without Sinking The Boat

Where do I start? How can I just jump into the ocean with the big fish and act like I know what I am doing? YIKES! Take a breath. You have mastered the residential side of title and escrow. Think about it! Not an easy task. Most people do not understand the titles on our

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Better Than 20/20 Vision: A Blueprint for Profitable Growth

By Cindy McGovern How many times have you sat in the optometrist’s chair and heard that endless series of questions: “Is this one better? How about this one? Now, how about this?” It’s not that different from settling down to write your annual strategic business plan. “Would this strategy be better? Should I spend more?

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Developing Your Leadership Talent

By Beth Burbage Would you like to be able to go on vacation (insert tropical island, cozy mountain retreat, or your dream spot here), and not worry about how your organization is running in your absence? How about being able to leave at the end of the day when everyone else leaves, vs. being the

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Cyber Snipers are After Your Clients: Protect Them or Pay the Price

By Bill Burding and Todd Sexton Cyber criminals target with sniper like precision. The safeguards adopted in recent years may not be sufficient to thwart these attacks. As you advance internal security measures, your clients become the target; however, your business may end up paying the price. Learn how to educate your clients, enhance organizational

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Building a Flexible Workforce

By Andrew Ewan What does a flexible workforce mean to you? Webster’s dictionary has the following definitions for flexibility: 1: capable of being flexed; 2: yielding to influence; 3: characterized by a ready capability to adapt to new, different, or changing requirements Other than the first one, I think our industry is held hostage by the others. Although, I

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